Full Title: Energy Experts Share Best Practices On Loss Reduction & Revenue Protection
Author(s): United States Energy Association
Publisher(s):
Publication Date: January 1, 2017
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Description (excerpt):
Executives from the Ethiopian Electric Utility (EEU) participated in a USAID- and Power Africa-funded workshop that focused on improving utility performance and solvency. The participants met with their peers from utilities, and meter and software manufacturers to learn about technologies and techniques for improving distribution utility performance. The participants discussed a range of issues, including strategies for reducing technical losses, combatting electricity pilferage and meter tampering, and new information and data analysis technologies. The participants also learned about the importance of customer service and proactively engaging the community to achieve loss reduction targets and protect the utility’s revenue over the long-term. The utilities that have made the greatest improvements in electricity reliability and energy efficiency have learned the importance of loss reduction, customer engagement, and revenue protection. The workshop highlighted three critical topics: the importance of loss reduction to system stabilization; the relationship among smart metering, AMI and revenue enhancement; and billing and collections best practices, prepayment systems and new technologies.